SPECO Eyewear – Shipping Policy
At SPECO Eyewear, we aim to make your shopping and delivery experience simple, transparent, and hassle-free.
Please read our Shipping Policy to understand how your order will be processed and delivered.
1. Shipping Across India
We deliver to customers all over India through our trusted courier partners.
✔ Delivery Timelines
- Non-prescription eyewear: 3–5 working days
- Prescription eyewear: 5–7 working days (depending on lens type)
- Remote locations: Additional 2–3 days may apply
Note: Public holidays and Sunday deliveries depend on courier availability.
2. Order Processing
- Orders are processed within 24–48 hours after confirmation.
- Once shipped, you will receive an SMS/Email/WhatsApp update with the tracking details.
- You can track your order anytime through the link provided.
3. Shipping Charges
- Free shipping on all prepaid orders within India.
- COD availability may vary by pincode (if enabled on your store).
4. Packaging & Safety
Every order is carefully packed using:
- Protective spectacle cases
- Impact-resistant outer packaging
- Tamper-proof courier bags
We ensure frames and lenses reach you in perfect condition.
5. Failed Delivery Attempts
If the courier is unable to deliver your order after multiple attempts:
- Our team will contact you for assistance
- If still unsuccessful, the product will be returned to us
- Re-shipping can be arranged upon confirmation
6. Returns, Exchanges & Pickup
Since we do not have any physical stores, all returns/exchanges are handled through:
✔ Free Home Pickup
We will arrange a pickup from your home through our courier partner.
✔ Doorstep Visit (Selective Locations)
In some cities, our logistics team may visit your home directly for collection.
Condition for return pickup:
The product must be unused, in its original case/packaging, and in resellable condition.
(Refer to our Return & Exchange Policy for full details.)
7. Undeliverable Locations
In rare cases, if your pincode is not serviceable:
- Our team will inform you immediately
- You may choose to cancel or update the delivery address
8. Need Support?
Our customer support team is always here to help with tracking or delivery queries.
📞 Customer Care: +91 91529 50019
📧 Email: specoeyewear@gmail.com
🌐 Website: www.specoeyewear.com