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Returns & Refund Policy

At Speco International Eyewear Llp, we strive to provide you with high-quality products and excellent customer service. If, for any reason, you are not completely satisfied with your purchase, please refer to our Returns & Refund Policy for guidance on returns, refunds, and exchanges.

1. Returns

1.1 Eligibility

  • You may be eligible to initiate a return if you received a defective or damaged product.
  • Returns must be requested within 5 Days of receiving your order.
  • Products must be in their original condition and packaging, with all tags and labels attached.

1.2 How to Request a Return

To initiate a return, please follow these steps:

  • Contact our customer support team within the specified return window.
  • Provide your order number, details about the issue, and any relevant photos if applicable.
  • Our team will guide you through the return process and provide you with a Return Merchandise Authorization (RMA) number, which is required for processing your return.

1.3 Return Shipping

  • Return shipping costs within India will be covered by Speco International Eyewear Llp if the return is due to a defect or damage in the product.
  • If the return is not due to a defect or damage, the customer is responsible for return shipping fees.

2. Refunds

2.1 Eligibility

  • Refunds will be issued once the returned product is received, inspected, and deemed eligible for a refund.
  • We will refund the purchase price of the product, excluding any shipping fees or additional charges.
  • Please allow [X business days] for the refund to be processed after the return is approved.

3. Exchanges

  • In the event that you received a defective or damaged product, we offer exchanges for the same item, subject to product availability.
  • If the same item is unavailable, you may choose an alternative product of equal value, or we can issue a refund.

4. Cancellations

If you wish to cancel an order before it is shipped, please contact our customer support team as soon as possible. We will make every effort to accommodate your request. Once the order has been shipped, it will be treated as a return.

5. Contact Us

If you have any questions or require further assistance regarding returns and refunds, please contact our customer support team.

6. Policy Changes

We may update our Returns & Refund Policy periodically. Any changes will be posted on our website, with the date of the last update indicated at the top of the policy.

By making a purchase with Speco Eyewear, you acknowledge and agree to the terms and conditions outlined in this Returns & Refund Policy for orders placed within India.

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